Choose the control that fits
A time-out is usually temporary; self-exclusion is a longer restriction. The operator explains the available periods and what happens to an account.
Choose a break or a longer exclusion
A time-out may pause access for a set period; self-exclusion is intended for a longer break and can have different removal rules.
Read the duration, start time, account effect and any marketing preferences before confirming the control.
Use support if you need help activating it
Follow the official account route and keep confirmation of the request.
If you cannot sign in or find the control, contact the published support channel and state clearly that you want a break or exclusion. Do not rely only on uninstalling an app.
Use the support route
If you need help setting a restriction, contact the operator through its official safer-play channel.
Make the break hard to bypass
After activating a time-out or exclusion, sign out on shared devices and remove saved payment prompts that could tempt a return. Keep the confirmation and note when the period begins and ends.
If you need help maintaining the break, tell someone you trust and use a recognised support service.